Privacy 2017-04-06T15:35:14+00:00

Privacy

Limitation of liability for internal content

The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.

Pursuant to section 7, para. 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we DIVUS as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

Limitation of liability for external links

Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognizable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Copyright

The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilization beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Data protection

A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data is collected, this only occurs – to the extent possible – with the prior consent of the user of the website.

We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.

Information We Collect

Information You Provide

Customer Support

You may provide us with information related to your use of our Services and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

Automatically Collected Information

Usage and Log Information.

We collect service-related, diagnostic, and performance information. This includes information about your activity, log files, and diagnostic, crashes, activity on website, and performance logs and reports.

Transactional Information

If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.

Device and Connection Information

We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, and device identifiers. No sensitive data like private files or phone number is collected.

Some products can to be accessed remotely from outside in order to operate directly on the product itself or to perform further diagnosis. If used incorrectly this can be exploited to perform malicious behavior on the device, its data and possibly also other parts of the network. DIVUS tries to keep its products secure by minimizing possible security faults. DIVUS cannot be held responsible for any security issues in any way, shape or form. It’s the installer’s duty to correctly configure the device and network at the final installation.

Cookies

We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services. We may also use cookies to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services

We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize our Services.

Safety and Security

We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

No Third-Party Banner Ads

We do not allow third-party banner ads on our APPS. We have no intention to introduce them, but if we ever do, we will update this policy.

WARRANTY and SECURITY of DIVUS Hardware Products

Warranty notes

The use and application of the product must follow the regulation and specification as described in the technical manual which is part of the delivery. If this is not available, you can ask for it or order it. If the product will be used without knowing the specifications the warranty and guarantee of all occurring damages is not valid, all rights are void.

Especially the operation within the specified temperature range has to be fulfilled. Additional compensation (heating, cooling) must be done if there is an over- or under temperature to secure all integrated components.   If the product will be integrated in an enclosure or cabinet, make sure that there is enough convection.

The supply power which is noted on the product label has to be guaranteed from the user.

Caution! Open the product only if it is switched off! If the product is open without our consent, any warranty is void!

Service- or maintenance is only allowed by qualified personnel.

For all components and additional intergraded boards, the manufacturer of this product is not liable. Damages and malfunctions caused through integrated components the manufacturer of this product is not liable and is not included in the warranty.

We are not liable of any damages caused through the use of the product out of its specification. This includes but is not limited to damages of persons.

The respect of the security and warrant notes are base of the guarantee.

Warranty is valid only for the direct customer. The distributor is responsible of further selling and warranty.

Quality targets

Despites of our continuous effort to deliver our high quality goods in perfect condition, material-specific attributes as well as limits in production processes and in quality specifications of our supplier may lead to small imperfections to the eye of the customer.

Some of the imperfections are part of our design and deliberately introduced like the brushing of the aluminum front covers. The brushes are intended to be irregular in order to meet the desired optical aspect. Others are limitations of the industrial touch lamination process and the display production by itself. These limits are granted to not exceed the Incoming Inspection Standards of DIVUS, called IIS and reported as follows:

Display:

Touch: